Supplies & Maintenance

What Is OEM Printer Toner? (Pros, Cons, Cost)

Submitted by Liz Adair on

No one likes having to replace toner cartridges.

Toner can be messy, expensive, and replacing a cartridge can be time consuming if you’re not a seasoned pro. If you’re having to spend hours of time replacing toner cartridges, then you’re losing out on valuable time and money that could be spent on important work tasks.

Besides, there’s so much information out there about toner that it’s difficult to figure out what kind of toner to buy or how often to replace your toner cartridge after installation.

As Xerox Diamond Authorized Solution Partners, our print experts at STPT are well-versed in printer toner and other print supplies.

5 Problems with Your Auto Toner Shipment (Solutions)

Submitted by Matthew Eberhart on

 One of the most frustrating things about copier printers is managing supplies.

With your busy schedule, you probably don't have time to worry about how much toner your laser printer has, or how many pages of printer paper you're storing on-site at your office.

Unfortunately, not knowing these things can sometimes leave you and your team members in a bind. What if your office suddenly runs out of laser printer toner or printer paper? What happens if you need a new printer toner cartridge and don't have one on hand? 

Everything You Need to Know About Chromebook Printing

Submitted by Karla Metzler on

In 2020, it was reported that Chromebooks were outselling Macs two to one. 

Although many people assumed the sudden increase in Chromebook sales was directly related to the Covid-19 pandemic, recent research indicates that Chromebooks by Google and the Chrome OS continues to attract consumer interest because of its low price and easy-to-use interface.

Now, more and more small businesses and organizations are turning to Chromebooks as a cheaper alternative to Windows and Macbook computers.

But as more organizations begin to use Chromebooks in the office, the issue of Chromebook printer compatibility has become more important than ever before.

As a print vendor with nearly 40 years of experience, STPT is knowledgeable and dedicated to helping you adapt your workplace to the demands of the 21st century. 

What Is Xerox Support Services? (Pros and Cons) 

Submitted by Karla Metzler on

If you’ve had a problem with your TV or phone that you couldn’t seem to figure out, what did you do? 

More than likely, you contacted someone for help, and that “someone” was probably a support agent from the brand of device you have. 

Xerox, the printer brand we partner with, has a similar infrastructure in place for remote support called Xerox Support Services, and it’s important that you understand the pros and cons of using it. 

While it is useful to resolve minor issues, trying to solve any type of major issues with your printer over the phone can result in frustration and wasted time. 

8 Questions Answered About Impressions Included in a Print Contract   

Submitted by Keith Metzler on

If you’ve decided to lease a printer from a vendor and are formulating your contract, you will likely hear some iteration of this question at some point: “Would you like to have impressions included, and if so, how many?”  

It’s probable, if you’re like most customers, that you are unfamiliar with what impressions included mean in a contract or lease agreement and how important they are.    

This is precisely the reason we want to use our experience as a long-time local print vendor to help you understand what impressions included mean and why it’s critical to include the right amount in your contract.    

What Is the CSV Form and How Do I Fill It Out? 

Submitted by Karla Metzler on

The hard part is over. You’ve found the right machine, have your order agreement and are ready to sign the Consulting Services and Verification form (CSV). 

What is the CSV form and why is it necessary?   

Below is a description of what the CSV form is, and a breakdown of each of the six sections included in the document.   

How To Set Up and Maintain Color Tracking on Your Printer  

Submitted by Joel Metzler on

On average, color prints cost between $0.07-$0.30 per print, a seemingly minuscule price that any business could bear.  

But what happens when you consistently print in color, and the costs add up faster than you realized?  

You’re left with a high printing bill and a puzzled look because you didn’t recognize how much color printing costs could run up your monthly print invoice.   

As a print vendor with noted experience finding and dissecting customers’ print problems, we know how common it is for color overages to contribute to higher-than-normal print expenses.    

What is Xerox’s Augmented Reality Support?  

Submitted by Nolan Fowler on

What if I told you it was possible to get assistance from a trained printer service technician located anywhere in the country who can see and interact with your printer via a live stream from your phone?  

Well, Xerox’s Augmented Reality Support makes that aforementioned scenario come to life by using CareAR’s augmented reality platform, where a Xerox technician can see what you see and virtually diagnose and fix service issues without having to physically come to your location.   

As a locally managed print vendor that partners with Xerox and sells its products, we know firsthand how printer service issues can impede business operations and halt productive workflow.  

How Supply Chain Issues Have Affected Printing Supplies (Delivery Times)

Submitted by Karla Metzler on

As a locally managed print provider, the number one question we’ve been getting lately is something along the lines of: “Why has this product not come in yet?”  

The answer lies in the ongoing supply chain crisis caused by the COVID-19 pandemic that has swept through most sectors of the business world.  

The printing industry is no different. It’s not just the printers and copiers themselves that now have abnormally long delivery times, but also supplies, such as toner and ink cartridges, drum units and paper that have been significantly impacted by the effects of the supply chain crisis.   

Auto-Toner or Buying My Own- Which is Right for Me?

Submitted by Magye Swenson on

Buying copier/printer toner can be confusing. Most boxes look the same, there are so many different types, and it’s hard to keep track of when you’re running low, leaving you with an empty cartridge in the middle of a workday.  

After being in the copier/printer industry for over 35 years, we’ve seen all of the different problems and mistakes that can be made when it comes to buying toner- and we’ve seen the best ways to ensure your organization will have exactly what it needs.  

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