Printer Apps

Just like any app on your phone, printer apps can also reach an “end of service.” But what happens when you get an email that reads “this app will reach end of service next month”? What does that actually mean? Will the app simply stop working? And most importantly, what should you do about it?

As long-time Xerox partners, we’ve guided businesses through this exact scenario more times than we can count. Printer apps, like those in the Xerox App Gallery, are meant to go through a lifecycle. And while “end of service” sounds ominous, it doesn’t have to spell disaster if you understand what it truly means and plan ahead.

In this article, we’ll explain what end-of-service for printer apps really is, the risks of ignoring it, how Xerox typically handles it, and the smartest steps you can take to keep your workflows running smoothly.

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If your office relies on the scan-to-email feature on your printer or multifunction device (MFP) and it's suddenly stopped working, fear not. Across industries, organizations are discovering that scanning directly to email is failing or behaving inconsistently, especially if they’re using Microsoft 365 or Google Workspace.

At Strategic Technology Partners of Texas, we’ve been tracking this issue closely. As Xerox partners, we not only understand what’s happening behind the scenes, but we also offer practical solutions that keep your office workflows running smoothly.

In this article, you’ll learn why scan-to-email is breaking across devices like Ricoh, Canon, Brother, HP, and even older Xerox models, and how Xerox’s updated apps are ready to fix the issue for good.

What’s Going On With Scan to Email?

Here is some context on the issue.

Managing your office's printing environment probably isn't the most exciting part of your day. But when it doesn't run smoothly? It's a problem that gets everyone talking, and not in a good way.

If you're exploring ways to make printing simpler, more secure, or less of a time-suck for your IT team, you may have come across two Xerox solutions: Xerox Workplace Cloud and Xerox Workplace Suite. They sound similar, and honestly, they do share a lot of features. But how they're deployed and who they're best for is where their differences start to matter.

Many companies still rely on physical printing for day-to-day operations. But with Microsoft changing how printing works in Windows, IT teams and office managers are left scrambling to figure out how to keep their devices running.

If you’ve come across the term "Windows Protected Print Mode" or heard that traditional print drivers are going away, you’re probably wondering what that means for your Xerox printer. That’s where the Xerox Print & Scan Experience app comes in.

At Strategic Technology Partners of Texas, we’ve been working with Xerox for nearly 40 years. So when Microsoft announces a change that could impact every Xerox device in a Windows environment, we’re not just paying attention, we’re here to make it easier for you to understand what’s happening, and what you need to do.

Regardless of your industry, there are always ways to boost your productivity. Technology has made this easier than ever.

The printer, in particular, used to be the most boring piece of equipment in the office. Print, copy, and maybe scan if you were lucky. But these days? Your Xerox printer can do a lot more than you think.

Apps designed specifically for Xerox devices are helping offices reduce manual tasks, improve document workflows, and even boost security. The best part is you can do all this from the same touchscreen where you hit “print.”

As certified Xerox partners, we’ve spent a lot of time testing these tools and helping businesses figure out which ones are actually worth the investment. In this article, we’ll share five of the most effective productivity apps from the Xerox App Gallery, especially for businesses looking to get more out of their multifunction printers.