Supplies & Maintenance

Is your Xerox VersaLink C625 printer giving you dull prints, random smudges, or wrinkled paper? The culprit might just be your fuser. Many people don’t realize how essential the fuser is until their print quality nosedives or their machine starts jamming. If you’re dealing with inconsistent output or frequent breakdowns, it’s probably time to replace this critical component.

In this blog, you’ll learn exactly when and why to replace your fuser, and you’ll get a step-by-step guide from a seasoned printer technician who’s done it thousands of times. His name is Matthew, and he's one of the experts from Strategic Technology Partners of Texas (STPT). Our STPT team has been in the trenches, repairing thousands of printers across industries and organizations.

At, STPT we know our stuff, and more importantly, we know how to make this easy for you.

By the time you finish this article, you’ll know:

Office life would be so much easier if printers could just automatically print any paper size without you needing to make any adjustments. Unfortunately, this is not the case. Two important factors: paper size(also known as media size) and printable area are vital to understand if you want to get accurate prints. Not knowing the difference between these can lead to wasted paper, wasted toner, and wasted time. When you don’t understand the limits of your device, you end up fighting your equipment instead of working with it.

In fact, most reprints, paper jams, and layout mismatches we troubleshoot often stem from a simple misunderstanding of what a printer can physically handle.

You probably lock your phone with a passcode and protect your email with two-factor authentication. But when was the last time you thought about your office printer’s security?

In 2020, researchers at CyberNews hijacked nearly 28,000 printers during an experiment designed to test how exposed networked devices really are. What they discovered was alarming; hundreds of thousands of business printers were left wide open to attack.

For many offices, the printer is the last thing anyone worries about. But by leaving it unsecured, it becomes an entry point for hackers to access sensitive data.

At STPT, we’ve spent more than 35 years helping North Texas businesses protect their office technology. As print vendors and Xerox partners, we know firsthand how overlooked printers are when it comes to cybersecurity.

What would happen if your office network went dark tomorrow? You would have no access to files stored in cloud, no way to email clients, and no printers to push through time-sensitive documents. For too many businesses, this is a reality. In fact, nearly six in ten companies report that cybersecurity incidents caused moderate to severe disruption in the past year.

And cyber threats don’t just affect big corporations. Small and mid-sized businesses are increasingly targeted because attackers know resources are limited and defenses are often patchy. With remote work, mobile devices, and cloud platforms expanding the “attack surface,” it’s easier than ever for hackers to find an entry point.

If you work in an office, you know how much our world still depends on printers, even in an increasingly digital age. But if going green is your goal, the good news is that sustainable printing doesn’t mean giving up your printers. Sustainable printing is about using smarter tools, making better choices, and understanding how to reduce waste without disrupting your workflow.

That matters more than ever. According to the Natural Marketing Institute, 58% of U.S. consumers consider a company’s environmental footprint when deciding where to spend their money. It’s clear that how we manage printing can have a real impact, not just on the planet, but on your bottom line and brand perception too.