Printer Fleet Management

What Is a Printer Queue? How It Works (and Why It Matters)

Submitted by Byanka Ramos on

If you’ve ever hit 'Print' and watched your document seemingly vanish, it’s probably just sitting in the printer queue.

Printer queues work behind the scenes every time you print a document. Understanding how they work, whether you're printing a single PDF at home or managing multiple office printers, can help you troubleshoot delays and keep work moving.

In the 40 years we’ve been servicing printers, we've seen how something as simple as a poorly managed print queue can slow down an entire workflow.

In this article, we’ll explain what a printer queue is, how it works, and why print jobs sometimes get stuck.

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Is Print Management Software Right for Your Legal Organization? (Pros and Cons)

Submitted by Karla Metzler on

Law firms generate a staggering amount of paperwork. From contracts and court filings to discovery documents and legal briefs. All these documents move through the office every day. And while many firms have embraced digital workflows, printing is still a vital part of legal work.

But when it comes to printing, every printed page carries both a cost and a responsibility.

A confidential document that’s left sitting on a printer could lead to client confidentiality issues. Plus, many firms can’t accurately track printing costs by client or matter, so it’s harder to recover expenses and understand where money is being spent.

As a print vendor with 40 years of experience helping organizations improve their print environment, we've seen how the right print management software can help law firms strengthen document security. It can also improve visibility into printing costs and simplify day-to-day workflows.

Printer Problems: Should I Call IT or My Print Vendor?

Submitted by Keith Metzler on

A printer goes down in the middle of a busy workday.

When a printer goes down in the middle of a busy workday, it can cause serious disruptions. An office manager can’t print an invoice, a teacher can’t print classroom materials, and a healthcare office can’t scan a document.

The priority in this case is to get the printer issue resolved as quickly as possible so work can resume. But who do you call: IT or a print vendor?

Often, when something goes wrong with a printer, many organizations immediately contact their IT department, even when the issue may be better suited to a printer technician or hardware repair.

While printers are physical devices with moving parts, they're also connected to networks, cloud services, email systems, and security protocols. As a result, it isn't always obvious who should handle the problem.

What Is e-Valet Cloud? Benefits, Features, and Who It's For

Submitted by Byanka Ramos on

If your organization or business is managing multiple printers at once, even a small disruption can pose security and financial risks unless you have a centralized way to manage them.

Maybe a printer disappears from a user's computer, or a driver update causes compatibility issues. These issues can unnecessarily burden IT, especially as security requirements continue to rise across industries such as healthcare, education, legal services, and government.

The challenge is becoming more common as businesses continue moving more of their technology infrastructure to the cloud. According to Quocirca's MPS Landscape Report, 42% of organizations operating mixed, multi-vendor printer fleets say their biggest challenge is securing printing across a hybrid workforce.

What Is an All-in-One Printer? How Is It Different From a Regular Printer?

Submitted by Karla Metzler on

Office productivity doesn’t just involve computers, software, or cloud storage. Documents are still a major part of how many businesses operate, and you need a printer to print them out.

And since documents are still such a critical part of business operations, why manage them with multiple devices when one machine can often do the job?

If you've been shopping for a printer for your business, school, healthcare practice, or organization, you've probably come across the terms all-in-one printer and multifunction printer (MFP). While these devices are extremely common, many buyers still aren’t sure what they do, how they differ from a standard printer, or whether they're worth the investment.

In this guide, we'll use our expertise on printers to explain exactly what an all-in-one printer is, how it works, who it's best for, and whether it's the right fit for your business.

How to Calculate Your Printing Cost Per Page (CPP)

Submitted by Byanka Ramos on

If your business prints regularly, even a few cents per page can add up to thousands of dollars over time. Unfortunately, most people don’t realize how much they’re actually spending until they take a closer look.

Knowing your printing cost per page (CPP) is key to understanding the true cost of printing. It’s a clear way to measure your actual printing expenses and make smarter decisions moving forward.

At Strategic Technology Partners of Texas, we’ve helped businesses across North Texas break down and reduce their printing costs for nearly 40 years. In this guide, we’ll walk you through exactly how to calculate cost per page, what most people miss, and how to lower it without sacrificing quality.

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4 Different Types of Printer Toners & How to Choose

Submitted by Karla Metzler on

You’ve been using toner for your laser printer, but are you aware of the different types available?

Opting for the cheapest toner can lead to poor print quality or toner spills, which will damage your printer and result in costly repairs.

Many printer owners are not aware of the different toner options available, which makes it easy to buy based on price alone. But the wrong toner can lead to poor print quality, wasted money, and even damage to the machine. This guide explains the four main types of printer toner and helps you decide which one makes the most sense for your home or business.

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Xerox Auto-Toner vs. STPT Auto-Toner Shipments: Which Is Better for Your Business?

Submitted by Karla Metzler on

Have you ever run out of toner at the worst time possible?

It can happen right before payroll packets need to print, when a school office is preparing enrollment forms, or while your team is pushing out a client presentation that has to leave the building ASAP. Think of the lost time and frustration of realizing that an “automatic” shipment system still somehow missed the moment you needed it most.

That’s why the difference between manufacturer auto-toner programs and local vendor-managed toner replenishment matters more than most businesses realize.

As a print vendor, we work with both Xerox’s manufacturer-led supply automation and our own STPT Auto-Toner Shipment system. After helping businesses across North Texas manage printer fleets for nearly 40 years, we’ve seen where both systems work well, where they can fall short, and what makes the replenishment experience smoother in real-world office environments.

Inkjet vs. Laser: Which Printer Is Right for You? (2026)

Submitted by Byanka Ramos on
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What is the difference between an inkjet and a laser printer, and which is right for you? Are laser printers better than inkjet printers and vice versa?  

These are common questions anyone who’s ever considered buying a printer will ask. If you want to choose the ideal printer for your printing needs, you must know the answers. Or else risk being stuck with an ill-equipped machine.   

We’ve been a local print vendor for over 40 years and often get asked which type of printer is better for them. The truth is that the right printer type will vary depending on what your goals are.

In this blog, we'll rely on our expertise to provide you with all the information you need about laser and inkjet printers. We’ll compare the features of both printers, such as costs, print speeds, and print quality. This way, you will know which machine is better suited to your printing goals.

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4 Warning Signs of a Toner Scammer and Ways to Avoid Them

Submitted by Byanka Ramos on

 

Have you ever picked up the phone at work and felt unsure whether the person on the other end was actually who they claimed to be?

It’s happening more often than most businesses realize. In fact, Americans receive an average of 9 scam calls per week, and businesses are frequent targets. From our experience, we’ve had customers reach out to us after receiving suspicious toner calls, unsure whether they were legitimate or not. Many of these scam calls are even coming from bots.

Toner scams aren’t new, but they are getting more convincing. And if you don’t know what to look for, they can scam your business out of hundreds or thousands of dollars.

In this guide, we’ll explain how toner scams work and the warning signs to watch for so you can protect your business with confidence.

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