Supplies & Maintenance

5 Signs Your Computer Is Dying (Solutions)

Submitted by Liz Adair on

 

Computers are an essential part of printing and work.

For the last forty years, computers and printers have been two key office fixtures that people depend on for vital data exchange.

At STPT, our expertise is in printers and Xerox office equipment. But, our time in the business has also taught us a thing or two about computers and their maintenance. Printers connect to your computer's network, so our STPT printer experts must have advanced computer technology knowledge to ensure your printer stays running.

However, all technology is prone to error and requires constant maintenance to continue functioning at a high level.

If you don't put the effort in now to keep your computer running smoothly, then you'll likely have to pay for that lack of effort later with steep replacement costs and extra maintenance fees.

Step-by-Step Guide to Replace Imaging Unit on Xerox B410/B415 Printers

Submitted by Matthew Eberhart on

 

The imaging unit, also known as the imaging kit, image drum, or drum unit, is a replaceable supply that plays a crucial role in laser printers. It transfers toner and images/text to paper during the printing process.

If your drum is worn, you'll notice spots and/or lines on the pages, and the images will appear lighter than usual. This is a sign that you need a new drum.

At STPT, we aim to provide quality printing information that is easy to understand so you know where to find answers to your print questions. Throughout our 35+ years in the industry, we've serviced thousands of printers and want to share our knowledge with you.

If you're experiencing print quality issues or receiving notifications to replace the imaging unit on your Xerox B410 or B415 printer, don't worry. Our guide will show you how to do so step by step. Whether you're an experienced technician or a beginner, you'll find this tutorial easy to follow.

Toner Cartridge Recycling: 4 Ways to Dispose of Toner

Submitted by Byanka Ramos on

 

Have you decided to recycle your used toner cartridges in an eco-friendly way? If so, you might be wondering how to do it. Unlike water bottles or soda cans, toner cartridges require special handling as they are electronic waste. However, the good news is that recycling e-waste, including toner cartridges, has become more accessible in recent years thanks to the growing awareness of environmental issues. 

In the last few years, we at STPT have witnessed our customers show increased interest in sustainable printer options. Every year, millions of cartridges end up in landfills, releasing harmful heavy metals into the air and water. That's why individuals, companies, and organizations need to make recycling a part of their mission.  

Printer Security in the Legal Environment: How You Can Implement It

Submitted by Josh McAden on

In the legal industry, printing is an essential part of the workflow — lawyers and staff print out multiple documents every day. However, frequent handling of confidential information during the printing process poses significant security risks that can lead to disastrous consequences for business owners. Unfortunately, printer security is often ignored until the consequences of such risks take effect.

To ensure the confidentiality of printed documents and maintain the integrity of business operations, it is essential to understand printer security and its importance in the legal world. Investing in robust printer security measures can help your business protect sensitive information, comply with regulatory requirements, and uphold ethical standards.

What Is Xerox Total Call Service and How Can It Benefit Your Business?

Submitted by Karla Metzler on

Everything is chugging along nicely: your service technician just repaired your printer’s belt for you, which was failing and causing printer slowdowns. 

Now, you’re ready to get your printer up and running again so you can stay on top of important business orders.

Except, only two weeks later, your printer is stalled again. 

As more and more projects pile up, you have to wait for your service technician to come back out to your location and replace two additional parts. 

Now, you’re several days behind schedule, and your clients are not happy. Your employees are finding it difficult to complete work tasks, and everyone is falling behind. 

Unfortunately, scenarios like this one sometimes happen when you’re on a basic preventative maintenance plan. 

If your service tech had just checked those other parts when they repaired the printer belt, you could have avoided this problem.

9 Printer Wi-Fi Connectivity Solutions

Submitted by Liz Adair on

You have a presentation scheduled in 30 minutes, and you’ve created some fabulous handouts for your team members so they can follow along.

Your printer can spit out documents in only a few seconds, so you should have plenty of time to print everything you need. You use AirPrint to send your documents from your MacBook to your printer automatically, and then you wait.

When you don’t hear the familiar whirring sound that tells you the printer is working, you decide to check and make sure everything’s going as planned. You walk over to your ominously silent printer…and your heart sinks. 

The network icon is not lit up. Your printer has somehow lost Wi-Fi connection, and you only have 15 minutes to solve the problem and print your documents for the presentation.

Unfortunately, we’ve all been here before.

What Is OEM Printer Toner? (Pros, Cons, Cost)

Submitted by Liz Adair on

No one likes having to replace toner cartridges.

Toner can be messy, expensive, and replacing a cartridge can be time consuming if you’re not a seasoned pro. If you’re having to spend hours of time replacing toner cartridges, then you’re losing out on valuable time and money that could be spent on important work tasks.

Besides, there’s so much information out there about toner that it’s difficult to figure out what kind of toner to buy or how often to replace your toner cartridge after installation.

As Xerox Diamond Authorized Solution Partners, our print experts at STPT are well-versed in printer toner and other print supplies.

5 Problems with Your Auto Toner Shipment (Solutions)

Submitted by Matthew Eberhart on

 One of the most frustrating things about copier printers is managing supplies.

With your busy schedule, you probably don't have time to worry about how much toner your laser printer has, or how many pages of printer paper you're storing on-site at your office.

Unfortunately, not knowing these things can sometimes leave you and your team members in a bind. What if your office suddenly runs out of laser printer toner or printer paper? What happens if you need a new printer toner cartridge and don't have one on hand? 

Everything You Need to Know About Chromebook Printing

Submitted by Karla Metzler on

In 2020, it was reported that Chromebooks were outselling Macs two to one. 

Although many people assumed the sudden increase in Chromebook sales was directly related to the Covid-19 pandemic, recent research indicates that Chromebooks by Google and the Chrome OS continues to attract consumer interest because of its low price and easy-to-use interface.

Now, more and more small businesses and organizations are turning to Chromebooks as a cheaper alternative to Windows and Macbook computers.

But as more organizations begin to use Chromebooks in the office, the issue of Chromebook printer compatibility has become more important than ever before.

As a print vendor with nearly 40 years of experience, STPT is knowledgeable and dedicated to helping you adapt your workplace to the demands of the 21st century. 

What Is Xerox Support Services? (Pros and Cons) 

Submitted by Karla Metzler on

If you’ve had a problem with your TV or phone that you couldn’t seem to figure out, what did you do? 

More than likely, you contacted someone for help, and that “someone” was probably a support agent from the brand of device you have. 

Xerox, the printer brand we partner with, has a similar infrastructure in place for remote support called Xerox Support Services, and it’s important that you understand the pros and cons of using it. 

While it is useful to resolve minor issues, trying to solve any type of major issues with your printer over the phone can result in frustration and wasted time. 

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