Service Tutorials

You’re on a deadline. You hit ‘Print’—and instead of crisp, professional-looking pages, your printer flashes an error code. Suddenly, you’re not just printing a report; you’re decoding a cryptic message from your machine. Frustrating? Absolutely. But you’re not alone.

At Strategic Technology Partners of Texas, we’ve been working with printers for nearly four decades. We’ve seen every error code, fixed every malfunction, and helped countless businesses keep their printers running smoothly. Printer error codes can feel like a secret language, but we’re here to translate.

By the end of this article, you’ll understand what printer error codes are, how they differ from simple error messages, and how to determine whether you can fix the issue yourself or need professional assistance. Let’s get into it.

Are you tired of fumbling through your printer's scanning process and unsure how to transfer scanned documents to your computer? You're not alone. Whether you're using Windows, macOS, or ChromeOS, mastering document scanning is essential for both personal and professional tasks.

Scanning allows you to digitize physical documents, making them easier to store, organize, and retrieve. It's also a major step toward going paperless, helping businesses and individuals reduce waste and improve workflow efficiency.

At Strategic Technology Partners of Texas (STPT), we’ve spent nearly 40 years helping businesses optimize their print and document management workflows. In this guide, we’ll provide:

How do you print on both sides of the paper with a printer? 

Duplex printing, or double-sided printing, is something many people use with their printers and copiers. It can help you save paper and money! 

But figuring out how to do it can be tricky sometimes. There are two main ways to duplex print, and which method you choose may depend on your needs and goals. 

We’ve been a trusted local printer company in Texas since the 1980s, with a team that has over 200 years of combined experience in the industry. 

In this article, we’ll break down what duplex printing is, the different types, how to do it, and the benefits of printing on both sides of the paper. 
Printing on both sides of the page can look a little different based on your machine. Since we work closely with Xerox, we’ll share steps specifically for using a Xerox printer. 

You’re midway through printing an important report, and suddenly—jam! Your printer stops, displaying an error message that only adds to your frustration. Sound familiar?

At Strategic Technology Partners of Texas (STPT), we get it. For nearly 40 years, we've helped businesses resolve hundreds of printer issues, from minor jams to complex mechanical failures. With our extensive experience, we know that printer rollers are often the unsung heroes behind reliable printing, and keeping them clean is vital.

In this article, you’ll learn what printer rollers are, when and how to clean them, and tips to keep them functioning longer, so you can minimize those frustrating interruptions. Let’s get started.

What is a Printer Roller

Printer rollers are essential components in laser printers responsible for moving paper through the machine and ensuring print quality.

What are printer drivers, and why are they important to your printer’s daily operation? 

If you’re like most people, you probably don’t know what a printer driver is and what role they play in the functioning of a printer/copier. 

Printer drivers play an essential role in the performance of your office machine and could end up being the root of the problem if your printer is malfunctioning. 

Understanding printer drivers is essential for ensuring your printer operates smoothly. Printer drivers are like translators, converting data into a format that the printer can understand and process. Without the right driver, your printer won't function properly.