Supplies & Maintenance

Why is My Printer Offline? How to Fix It

Submitted by Joel Metzler on

Are you trying to print an important document, but your printer has other plans? The "printer is offline" error seems to pop up at the worst times, right when you're rushing to finish that report or project. It's frustrating, time-consuming, and, quite frankly, can leave you feeling stuck.  

At Strategic Technology Partners of Texas (STPT), we get it. With nearly 40 years of experience, we've helped countless people just like you solve their printer woes. In this article, we'll tackle this problem head-on. We’ll explain what this error means and ways to fix it.

Let’s dive in and get that printer back online so you can get back to what really matters.

What Does the “Printer is Offline” Issue Indicate?

When your printer shows as offline, it means your computer isn’t able to communicate with the printer. This could happen for several reasons:

Printer Toner vs. Ink: Which One is Right for You?

Submitted by Byanka Ramos on

When it comes to printing, one of the most common sources of confusion is understanding the difference between toner and ink. If you've ever wondered why your office printer uses one over the other or which option might be better for your needs, you’re not alone. Knowing the key differences between toner and ink is crucial, whether you're trying to manage costs, improve print quality, or choose the type of printer best for you.

At Strategic Technology Partners of Texas (STPT), we’ve spent nearly 40 years helping businesses and individuals navigate the maze of printing solutions. Specializing in laser printers, we understand the strengths and weaknesses of both toner and ink. We've seen firsthand how choosing the right printing technology can make or break productivity in an office.

Top 5 Best Printer Paper Options for Teachers (2024)

Submitted by Liz Adair on

As teachers nationwide continue to fight for higher pay, many are still required to stock their classroom supplies for the school year. 

However, school supplies can be costly for teachers, especially those just starting out. In 2022, the average salary for a public-school teacher in the United States was $66,000. This number is only an average. In some states, public-school teachers make as little as $30,000 a year. When you consider the rate of inflation, teacher salaries have decreased by three percent in recent years despite raises and annual pay increases.

Unfortunately, many schools also lack the funds to offer supply stipends to teachers.

A Guide to Standard Printer Paper Sizes

Submitted by Byanka Ramos on

Have you ever found yourself staring at a dropdown list of paper sizes on your printer settings, wondering why there are so many options? It's like trying to pick the right fork at a fancy dinner, confusing and overwhelming. The confusion can double if you're an office worker dealing with international clients. You want to ensure your documents print correctly on the other side of the pond, but the varying paper sizes can make it challenging.

Why are there so many paper sizes? What do they all mean, and when is it best to use each? These questions are all too common in the printer world. As print vendors for nearly 40 years, we know the ins and outs of printing and paper. While we don't sell printer paper, we understand how important it is for printers to have the right type of paper to get the best results possible.

How Long Does Toner Last? [Everything You Need to Know]

Submitted by Karla Metzler on

If you’re considering investing in a laser printer, or perhaps you’ve recently made the switch, one of your greatest concerns is the ongoing costs, in particular toner. You know that toner isn’t cheap, and you might be asking yourself: “How long does toner really last?”

Whether you print occasionally or run a bustling office with high print demands, understanding toner lifespan is crucial for budgeting and planning.

 

How to Replace the Fuser in the Xerox PrimeLink C9065/C9070/C60/C70 Printers

Submitted by Matthew Eberhart on

 

In today's fast-paced world, we all know how vital it is to keep our equipment in top-notch condition to avoid any disruptions in our workflow. When it comes to printing, maintenance is key to ensuring consistent quality outputs. So, if you're facing any trouble replacing the fuser in your Xerox PrimeLink C9065, don't worry - we've got you covered!

We understand how overwhelming it can be, especially if you're new to this. That's why we've put together a step-by-step guide that is easy to follow, even for beginners. We'll walk you through the process, making it a breeze so you can return to focusing on your work with peace of mind.

Note: This guide can be used for the Xerox PrimeLink C9065/C9070 and for the Xerox Color C60/C70 models.

Mastering Transfer Belt Assembly Replacement: A Step-by-Step Guide for Your Xerox VersaLink C7020/C7025/C7030

Submitted by Matthew Eberhart on

Welcome back to The Printing Workshop! We understand that changing the transfer belt assembly on your Xerox VersaLink C7020/C7025/ C7030 can be a daunting task. That's why we're here to help you every step of the way. In today's tutorial, our technician, Matthew, will provide you with a detailed guide on how to complete the process with ease and confidence. We know that you may have struggled with this task before, but don't worry – we're here to assist you and make it as simple as possible.

By the end of this tutorial, you'll have the knowledge and confidence to do transfer belt assembly replacement on your own.

5 Tips to Filling Out Your CRIF Form 

Submitted by Joel Metzler on

So, you finally found the right printer, signed for it, and are ready for the machine(s) to be delivered.  

You might think all the paperwork is over.    

Well, not quite.

To ensure smooth delivery and installation of your machine, with all your ideal features pre-installed, you must first fill out the Customer Requirements Input Form (CRIF).     

This document is crucial for a smooth and quick delivery process.

How to Print From a Chromebook (Step-By-Step Instructions) 

Submitted by Karla Metzler on

One of the most common laptops for modern-day consumers is the Google Chromebook due to its affordability and simplicity. 

Students and teachers acclaim Chromebooks for their basic functionality, especially in the educational environment. These computers also function as a personal laptop for work or entertainment.     

As a long-time local print vendor, we monitor printing trends and the technology consumers use to print, scan, and copy their documents. 

Since Chromebooks have become a popular option for consumers, we wanted to dive in and answer the most pressing questions surrounding Chromebooks and printing.  

Can you print from a Chromebook? If so, how do you do it? Is it safe to do so?    

5 Signs Your Printer is Dying (Solutions)

Submitted by Matthew Eberhart on

 

All technology is prone to error.

Printers, like all machines, require routine maintenance to function at a high level. On average, printers have a lifespan of 3 to 5 years, so they’re bound to have issues after this time. How long your printer lasts depends on various factors, such as the type of printer you use (inkjet or laser) and how often you use it.

Maintaining and troubleshooting your printer is important because it can help you avoid replacement costs or extra maintenance fees later. The better you can identify issues with your printer, the quicker you can fix them or find a solution.

With almost 40 years in the business, STPT's knowledge of printers and office equipment has made us experts in their maintenance and upkeep.

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