Xerox vs. Ricoh: What to Know Before Making a Decision

Submitted by Mary Eberhart on Mon, 03/01/2021 - 09:00
xerox vs ricoh

Xerox and Ricoh are two industry leaders in the copier/printer technology world. They both have a range of excellent machines designed to suit a variety of business processes- but which one is right for you? 



Xerox was founded back in 1906 in Rochester, New York, and has since become the forefront of innovation. Known for the invention of the Ethernet, Xerox continues to push the boundaries of excellence in copier/printer technology, managed print services, and comprehensive security. Some of the more popular models include the VersaLink C405, the AltaLink B8155, and the VersaLink C500.  


When Would Xerox Be Right for You? 

Xerox is best for businesses who want an all-encompassing elite range of devices, each fitted with advanced technology designed to streamline business processes and enhance workplace productivity. Xerox machines have a straightforward and easy-to-learn user interface and come with Xerox ConnectKey Technology, as well as Xerox Standard Accounting. Businesses who wish to invest in high-quality devices would do well with a Xerox copier/printer. 

Xerox should also be your go-to if you value security. Xerox’s comprehensive security approach is a leader in the industry, and it has several partnerships and industry certifications with McAfee and Cisco. 

  • Prevent: Keep data safe by preventing unwanted intrusion and malware 

  • Detect: Use verification processes to alert against any changes to system firmware 

  • Protect: Halt unauthorized disclosures in their tracks, and keep your data securely on your device 

If your business requires larger style production machines, then Xerox should also be your main consideration. Xerox offers a complete portfolio of multifunction printers, ranging from small desktop printers like the VersaLink B405 all the way to large production machines such as the Versant 280 Press.  



The company Ricoh as it’s known today was founded in 1936, by Kiyoshi Ichimura. It has since become a frontrunner in the copier/printer technology world, with reliable and versatile machines and futuristic ideals. Some of Ricoh’s most popular models include the IM C6000, the IM C8000, and the P C600.  


When Would Ricoh Be Right for You?

Ricoh would work for your business if you are looking for a machine that can perform all the basic functions of a multifunction printer. If you’re not looking for the shiniest toy in town, and you’d rather place importance on other business processes rather than user efficiency and app development, then Ricoh is for you. 


Main Differences

There are several key differences that we find important to highlight before making a decision. 


Security is an important point of discussion in today’s world. We’ve outlined some of the key differences in this chart.  

A picture containing graphical user interface

Description automatically generated


Cloud Capabilities 

The cloud has become an integral part of our daily lives, not just as a business, but also as people. We upload photos, videos, memories, software, and so much more. Why wouldn’t we want our copier/printer technology to do the same?  

Both Xerox and Ricoh have cloud capabilities that include fleet management, basic data security, remote configuration, and CRU strategy, but Ricoh’s features have a more limited scope. For example, when it comes to remote configuration, Ricoh is limited to firmware updates only, whereas Xerox enables remote delivery of updates, configuration files, and device commands. 


FedRAMP Certification 

FedRAMP, also known as Federal Risk and Authorization Management Program is a standardized certification for cloud products and services. Xerox has been FedRAMP certified since 2018, meaning that Xerox’s security standards are high enough to be utilized by the United States government, and are being used in the Department of Homeland Security, as well as the United States Citizenship and Immigration Services.  


App Capabilities

Xerox ConnectKey technology hosts a gallery of apps designed to enhance productivity and even apps designed for the education, legal, and healthcare sector. As winners of the BLI 2020 Outstanding MFP App Ecosystem, Xerox strives to deliver apps that streamline business processes and solve customer challenges. 

Ricoh also has its own app gallery, that requires an Integrated Cloud Environment (ICE) subscription to be utilized. Ricoh’s apps mostly function as instructional applications, help desks, and simple features such as Size Match Scan and ID Card Copy. 


Main Similarities

As far as similarities go, both brands have identical main features such as copy, print, scan and fax. They also have similar print speeds, paper capacities, and start-up times, all of which resonate with the industry standard. 

Both Xerox and Ricoh have app and cloud capabilities, as well as firmware verification and fleet management programs. 

If you’re looking for a basic, print/scan/copy style machine, then both Xerox and Ricoh will have what you’re searching for, and at similar price points as well. Once you start to delve into some of the additional features and security software, that’s where Xerox begins to shine. 


In Conclusion 

We hope that this article has helped you in assessing your business needs, and seeing whether Ricoh or Xerox better suits them. As always, we encourage you to reach out to us anytime with questions or read through our Learning Center for additional information.  

xerox vs canon