Supplies & Maintenance

Do you ever feel frustrated when your printer suddenly stops working, only to discover it's a simple maintenance issue like replacing the waste toner bottle? If you've been there, you're not alone. In today's digital age, printers are indispensable tools that require regular care to function optimally.

A waste toner bottle plays a vital role in your printer's functionality. As your printer produces documents, it generates toner waste, which needs a dedicated container for disposal. Over time, this container fills up, affecting print quality and potentially causing internal damage if not replaced promptly.

Signs that your waste toner bottle needs replacing include faded prints, streaks on paper, or error messages indicating a full waste toner container.

If you own a high-quality multifunction printer (MFP) for your business, you know they are not small machines you can quickly move around. These printers contain heavy materials like metal and can weigh more than 250 pounds, which is difficult for the average person to carry. 

Regardless, it's important to note that when moving MFPs, we do not recommend doing it yourself. Even if you possess superhuman strength levels, a printer's internal parts are delicate and require expert handling.   

For this reason, we encourage you to call us if you need to move your machine. Our service technicians will ensure that your copier is transported safely to where you need it.

If you attempt to move the machine yourself and an accident happens, you will be liable for any damages that may occur to the printer. 

You want to get your money's worth out of expensive office equipment, but when does hanging onto an old machine start to cost more than it’s worth? 

As your copier printer ages, it will naturally start encountering more problems, and when these problems start to occur, you’re likely spending more time and money on maintenance than the machine is worth. Trading in your current machine will likely save you money and increase productivity. 

Our printer experts at STPT have been in the business for almost 40 years, and we want to use our know-how to help you maintain your copier printer for as long as possible.

Have you ever experienced a paper jam? Had lines going through your prints? Couldn’t connect your printer to Wi-Fi? 

If you’ve ever owned or used a printer, you’re probably well aware of some of these common issues and know firsthand the frustration they can cause. 

As a company whose sold printers/copiers for almost four decades, we have assisted customers with almost any kind of printer problem you can think of. 

We’re going to round up nine of the most frequent issues we’ve run across during our time in the industry and provide you with direct solutions to fix these problems.  

There are not many things more important to owning a printer/copier than having a solution for printer service. 

Why? Because obtaining service for your printer when you desperately need it can be costly and hard to come by. 

Believe it or not, printers are not so different from the car you drive every day. They are complex machines, especially at the advanced level, that require proper care and maintenance.  

If you use your printer frequently, service issues—especially as your machine ages--- will occur. That’s why it’s crucial to have a solution for service in place before an issue arises.