Supplies & Maintenance

If you've ever worked with an office printer, you’ve likely experienced the frustration it can cause.

Printers are necessary in most workplaces, but they’re often misunderstood or misused in ways that can drain money, slow teams down, and create avoidable headaches. These mistakes aren’t always obvious, but over time they can lead to increased downtime, rising repair costs, or a printer that feels like it aged ten years in one.

At STPT, our technicians see these issues every day across businesses and organizations of every size. In this guide, we’ll share the top printer mistakes we see everywhere, why they matter more than most people realize, and how small adjustments can make your printer last longer, run better, and cost less to operate.

Table of Contents

We all know how challenging the past few years have been. With all the changes we’ve had to adjust to, working from home was one of the biggest challenges for many. While some businesses might have reverted back to in-person offices, others have chosen to stick with hybrid work. For these businesses, the adoption of hybrid and remote work has often led to increased productivity, greater comfort, and a more balanced way of working.

A hybrid workspace is described as a “a combination of traditional, in-person office work and remote, offsite work. This mix of work locations allows employees to enjoy greater flexibility in their lives. (Source: Microsoft). It usually involves either:  

Have you ever stopped to think about how much paper plays a role in our most important moments?

From love letters to diplomas, wedding invitations to birth certificates, a piece of paper documents life's milestones. 

Although a newly married couple may give little thought to the type of paper their marriage certificate is printed on, for a business, it is crucial to know what kind of paper is needed to print/copy essential documents on.   

Beyond paper size, material, and color, the specific type of printing paper you choose can make a difference in your output. Using the appropriate paper type can prevent paper jams, low-quality prints, and wasted money.

Have you ever stood in the office supply aisle, staring at shelves filled with different types of paper, wondering, “Which one do I actually need?” Maybe you’ve experienced the frustration of loading a new ream of paper into your printer only to end up with smudges, jams, or ink that just doesn’t look right. You’re not alone—choosing the right paper can be confusing, especially when faced with options like copy paper and multipurpose paper. They sound and look similar, but they serve distinct functions that can make a big difference in your print quality and efficiency.

Is your printer producing faded or streaky prints? Are you constantly battling with low-quality output despite changing toner cartridges? If so, your black imaging unit might be the culprit.

Fear not—in this comprehensive guide, we will walk you through the process of replacing the black imaging unit in your Xerox C410/C415 printer.

This step-by-step tutorial is provided by Strategic Technology Partners of Texas (STPT), experts in printer servicing who have resolved this issue thousands of times.

Our skilled technician, Matthew, with years of experience in printer repairs, will be your guide. By the end of this article, you will not only understand why and when your black imaging unit needs replacement but also gain the confidence to do it yourself.