Service Tutorials

Are you having issues with your Xerox VersaLink C625 because your toner needs replacement? Low toner levels can greatly impact your printer's performance and lead to poor print quality and frustrating interruptions to your work. The good news is that replacing toner is a simple process that takes only a few minutes.

In this blog, we’ll guide you through the straightforward process of replacing the toner in your Xerox VersaLink C625. 

At Strategic Technology Partners of Texas (STPT), we have serviced thousands of printers and resolved this issue countless times. With our expertise, we can confidently assist you in maintaining your printer. Leading you through this process is Matthew, our seasoned printer technician with years of experience in printer repairs.

Have you ever had a printer mysteriously “act up” after someone changed a setting or discovered a security feature turned off without anyone knowing? Misconfigurations are one of the most common causes of security vulnerabilities in office technology. Something as simple as an incorrect setting can lead to a cybersecurity incident.

Printers are no exception; in fact, they’re some of the most vulnerable devices. It’s easy for settings to get tweaked, features to get disabled, and security gaps to quietly open. Most teams don’t realize anything happened until IT is troubleshooting or a risk assessment reveals an exposure.

This is where Xerox’s Configuration Watchdog becomes a powerful safety net for organizations that rely on secure, well-managed print environments.

Before we get into the details, the goal of this blog is simple:

The time has come where you need to scan a document. Maybe you need to verify your identity with scanned versions of your driver's license for a new job. Or maybe you need to scan documents for a school or work project.

In any case, you don't own a printer or scanner, and you don't have time to go to your nearest library to scan a few pages. Thankfully, you have an iPhone. Scans are essentially just images, so the camera on your iPhone is really all you need to start scanning. 

So, how do you scan from an iPhone? Many of the customer's we've had often ask us this same question. You won't always have access to a printer, so knowing how to use your phone to scan documents is important.

When your office printer goes down, productivity takes a hit. Staff members can’t print essential documents, deadlines get delayed, and frustration rises. If you’re responsible for getting that printer back up and running, you want the service call to be quick, smooth, and hassle-free.

At Strategic Technology Partners of Texas, we’ve been working with printers for nearly 40 years and have completed thousands of service calls for businesses just like yours. We’ve seen firsthand what makes a service call efficient—and what causes unnecessary delays.

Related Reading: Who to Call for Service | Meet Our Service Team – Get to know the team that keeps your office running smoothly.

Imagine this: you're in the middle of printing a crucial document or a set of vibrant images for a presentation, and suddenly, your eyes come across white lines that run through your prints.

It's frustrating, to say the least, especially when you're striving for high-quality results. If this is you, then it might be time to clean your drum lens.  

Over time, drum lenses in printers like the Xerox AltaLink B8100 and C8100 series can accumulate dirt, debris, and toner, leading to print quality degradation. If left unattended, this can significantly impact your printing tasks, leaving you with subpar output and potentially costly reprints.

Printer maintenance is vital, and we at Strategic Technology Partners of Texas (STPT) know that. A printer issue can ruin your daily schedule and cause you to fall behind.