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Amazon is the go-to shopping destination for millions of people, including those in the market for a new printer. But just because it's fast and convenient doesn’t mean it’s the best option for every business or professional need.
At Strategic Technology Partners of Texas (STPT), we've spent nearly 40 years helping businesses and organizations find the right print solution for their unique needs. And while we understand Amazon's appeal, this blog will give you a clear comparison between Amazon and STPT, so you can make the most informed decision possible.
We’ll break down:
- What you get when you buy a printer from Amazon
- What you get when you work with a dedicated print partner like STPT
- A side-by-side comparison to help you decide
But first, here’s a little introduction to STPT and Amazon:
Who Are We (STPT)?
Strategic Technology Partners of Texas (STPT) is a Xerox Platinum Solutions Partner with nearly 40 years of experience helping businesses find the right print technology. We specialize in Xerox office printers, multifunction devices, and managed print services, offering hands-on consultation, expert support, and tailored recommendations to fit your business needs. We also partner with Y Soft and PaperCut to provide print management software.
From setup to service, we’re focused on long-term solutions, not just transactions.
Who Is Amazon?
Amazon is one of the world’s largest online retailers, offering a vast selection of products across every category imaginable, including printers. Known for speed, convenience, and competitive pricing, Amazon allows consumers to quickly purchase and receive printers, often within a day or two.
However, Amazon is a generalist platform. It’s built for easy buying, not for expert guidance or ongoing printer support.
Amazon vs. STPT At a Glance
3 Pros of Buying a Printer from Amazon
Let’s start with what makes Amazon so attractive and where its limitations lie.
Speed and Convenience
Amazon offers fast shipping, often in just 2-5 days, and a smooth, no-contact buying experience. You type in what you need, browse reviews, and order with a few clicks.
Broad Selection
You’ll find multiple top printer brands such as Canon, HP, Brother, Epson, Lexmark, and sometimes Xerox. Each brand features customer reviews and Amazon’s algorithmic suggestions.
Easy Access to Office Supplies
You can bundle ink, toner, paper, cables, and other accessories into your order. For basic office needs, it’s highly convenient.
Cons of Buying a Printer from Amazon
Lack of Service and Support
While Amazon delivers printers, it doesn’t provide printer service or installation. You’re on your own when problems arise. For businesses, this can lead to costly downtime.
No Consultation or Future Planning
You won’t get expert advice about what printer suits your business, how to reduce printing costs, or whether you’re choosing a model that will meet future needs.
Uncertainty About Models
Not all Xerox models (or other brands) are available. It can be frustrating trying to find the exact configuration you need, especially if you’re looking for something current or business-grade.
Related: 5 Signs It’s Time to Upgrade Your Printer
3 Pros of Buying a Printer from STPT
STPT is a Xerox Platinum Authorized Partner that focuses exclusively on helping businesses and organizations find, manage, and maintain their office printing technology.
Expert Consultation
We match your print needs to the right solution, not just the first model you find. Our consultants walk you through feature comparisons, pricing, and configuration options tailored to your workflow.
Local Service & Support
We take care of everything from setting up your devices to troubleshooting any issues you may encounter. This includes driver installation, training, and ongoing maintenance to keep everything running smoothly. If you ever need assistance, just call or email us. You won't have to search for any third-party support numbers; we're right here to help!
Related: Top 10 Questions to Ask Your Print Provider Before Purchasing
Full Ecosystem Integration
We don’t just sell printers. We help clients manage supplies, track usage, and streamline document workflows with solutions like managed print services (MPS), Xerox Workplace Cloud, and print management software.
Cons of Buying from STPT
Longer Turnaround Time
Our printers typically ship and are installed within 7–10 business days.
Only Xerox Products
If you want a different brand, such as Epson and Ricoh, we may not be the right fit.
Related: 5 Signs You Are an Ideal Customer for STPT
Considering Total Cost of Ownership (TCO)
Amazon typically appeals to buyers looking for the lowest upfront cost, but that doesn’t always reflect the true cost of owning a printer.
Total Cost of Ownership (TCO) includes:
- Initial purchase or lease payment
- Print volume and cost per page (color vs. mono)
- Maintenance and repair costs
- Supply costs (toner, parts, paper)
- Downtime or IT time to fix issues
Buying from STPT includes a full review of your long-term needs and the ability to bundle service and supplies into a monthly plan. While our prices may seem higher upfront, you’ll often save more over the life of your machine.
Learn more: How to Choose a Printer for Your Budget and Business Needs
Who Should Buy from STPT?
- Businesses that want long-term support and lower TCO
- Organizations with growing needs or changing workflows
- Offices that require service, secure printing, or advanced features
Who Should Buy from Amazon?
- Individuals or home users who need basic printing & have low volume
- Customers looking for low-cost models with minimal setup
- Users comfortable handling installation and maintenance on their own
Your Next Step: Use Our Intelligent Product Wizard
We understand that different buyers have different priorities. If convenience and fast delivery are your top concerns, Amazon may be the right choice. But if you want to ensure the printer you invest in actually solves your business needs, we recommend taking the extra step to consult with an expert.
That’s where STPT comes in.
If you're not sure what kind of printer you need, our Intelligent Product Wizard can help. Just answer a few questions about your print volume, preferences, and workspace, and it will recommend models that fit your needs and budget.
Need more guidance? Contact us to speak with a print specialist today.