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Is your Xerox VersaLink C505 having trouble feeding documents through the scanner? Maybe you're experiencing paper jams in the automatic document feeder (ADF), documents aren't feeding properly, or your printer is telling you it's time for scanner maintenance. These issues can make even simple scanning or copying tasks frustrating, especially when you're trying to get work done.
The scanner maintenance kit helps your printer feed pages through the automatic document feeder. Its rollers wear down over time, which can affect how well pages feed and separate. Replace worn rollers or the kit when your printer indicates maintenance is needed to keep documents feeding reliably.
At Strategic Technology Partners of Texas (STPT), we've serviced thousands of Xerox printers and handled roller-related maintenance and repairs thousands of times.
We’ve created this guide, in which our experienced printer technician, Matthew from The Printing Workshop, shows you how to replace the scanner maintenance kit on a Xerox VersaLink C505. You'll learn how to remove and install both the pickup roll assembly and separator roll assembly, along with the proper way to secure each component.
Table of Contents
- Short Answer: How Do You Replace the Scanner Maintenance Kit?
- What Is a Scanner Maintenance Kit?
- When Should You Replace the Scanner Maintenance Kit?
- How to Replace the Pickup Roll Assembly
- How to Replace the Separator Roll Assembly
- Common Scanner Maintenance Kit Replacement Mistakes
- Quick Recap
- FAQ
- Keep Your Xerox VersaLink Scanning Smoothly
Short Answer: How Do You Replace the Scanner Maintenance Kit on a Xerox VersaLink C505?
To replace the scanner maintenance kit on a Xerox VersaLink C505, open the automatic document feeder's top cover and remove the pickup roll assembly by releasing its two locking handles. Install the replacement by aligning it with the white guides and securing the handles. Next, remove the separator roll assembly from inside the ADF, align the replacement's teeth with their corresponding slots, and reinstall the black cover before closing the top cover.
The scanner maintenance kit includes two components, and both must be installed correctly to complete the replacement procedure.
What Is a Scanner Maintenance Kit?
A scanner maintenance kit is a set of replaceable components that help an automatic document feeder pick up and separate paper during scanning and copying.
On the Xerox VersaLink C505, the scanner maintenance kit contains two main components:
- Pickup roll assembly: Located inside the ADF's top cover, this assembly helps pull documents into the feeder.
- Separator roll assembly: Located inside the ADF, this assembly helps separate sheets as they're fed through the scanner.
These components work together to help the printer feed documents consistently, particularly when scanning or copying multiple pages.
The scanner maintenance kit is only available on multifunction VersaLink printers with an automatic document feeder, not print-only models.
When Should You Replace the Scanner Maintenance Kit?
You should replace the scanner maintenance kit when your Xerox VersaLink C505 indicates that maintenance is required or when worn ADF rollers are identified as the cause of document-feeding problems.
Because the pickup and separator rollers repeatedly contact paper, they gradually wear through normal use.
Some signs that these components may need attention include:
- Documents frequently jamming in the automatic document feeder.
- The scanner struggling to pick up pages.
- Multiple sheets feeding together.
- Documents feeding inconsistently during scanning or copying.
Keep in mind that these symptoms can also be caused by paper condition, debris, or other ADF issues. If your machine hasn't requested maintenance, it's worth checking for those problems before replacing the kit.
How Do You Replace the Scanner Maintenance Kit on a Xerox VersaLink C505?
The replacement process involves two separate parts: changing the pickup roll assembly and replacing the separator roll assembly.
Matthew demonstrates both procedures using the components located inside the top cover and automatic document feeder.
Part 1: Replace the Pickup Roll Assembly
Step 1: Open the Scanner's Top Cover
Start by opening the top cover of the automatic document feeder.
Inside, you'll see the pickup roll assembly attached to the cover.
This is the first component you'll replace.
Step 2: Release the Pickup Roll Assembly
Locate the two small locking latches on the pickup roll assembly.
Place your fingers inside the latches, release them, and twist them outward.
This unlocks the assembly from its position inside the cover.
Once both latches are released, grab them and pull the pickup roll assembly straight out.
Step 3: Align the New Pickup Roll Assembly
Take your new pickup roll assembly and look near the black handles on each side.
You'll notice small trough-shaped openings next to the handles.
These openings align with the white fins located inside the scanner's top cover.
Position the new assembly so the troughs rest against their corresponding white fins.
Getting this alignment right is important because it allows the replacement to sit securely in its intended position.
Step 4: Install and Lock the Pickup Roll Assembly
Once the troughs are aligned with the white fins, use your fingers to push the pickup roll assembly upward into place.
While supporting the assembly, rotate the black locking handles back into their original positions.
Make sure both handles are securely locked.
Give the assembly a final upward push to confirm it's seated properly.
The pickup roll replacement is now complete.
Part 2: Replace the Separator Roll Assembly
Step 5: Remove the Black Separator Roll Cover
With the scanner's top cover still open, locate the black cover inside the ADF.
Place your finger against the back of the cover and press inward to release it.
Lift the cover and swing it out of the way, then set it aside.
This exposes the separator roll assembly underneath.
Step 6: Remove the Old Separator Roll Assembly
Locate the separator roll assembly inside the ADF.
Place your finger toward the back of the assembly and carefully lift it upward and outward.
The assembly should come free from its position.
Set the old separator roll aside and prepare the replacement.
Step 7: Align the New Separator Roll Assembly
Before installing the replacement, take a moment to look at the small teeth on its sides.
One side has a single tooth, while the other side has two teeth.
Inside the ADF, you'll find corresponding openings: one slot on one side and two slots on the other.
These matching features help you position the separator roll correctly.
Align the single tooth with the single slot and the two teeth with the two corresponding slots.
Step 8: Install the New Separator Roll Assembly
Once the teeth are aligned with their slots, lower the replacement separator roll assembly into position.
Give it a gentle push to make sure it is fully seated.
The assembly should sit securely in its designated location without needing excessive force.
If it doesn't settle into place, double-check the alignment of the teeth and slots before continuing.
Step 9: Reinstall the Black Cover
Take the black cover you removed earlier.
You'll notice that it has a cork-like material on one side and two small tangs that help secure it inside the ADF.
Align those tangs with the corresponding holes in the scanner.
Once they're positioned correctly, rotate the cover downward.
Press near the latch area until the cover snaps securely into place.
Step 10: Close the Scanner's Top Cover
After both the pickup roll assembly and separator roll assembly are installed, close the ADF's top cover.
Make sure it closes completely.
Common Scanner Maintenance Kit Replacement Mistakes to Avoid
Not Releasing Both Pickup Roll Latches
The pickup roll assembly is secured by two locking handles. Both need to be released and rotated outward before the assembly can be removed.
Not Aligning the Pickup Roll With the White Fins
The troughs next to the black handles must line up with the white fins inside the scanner cover. If they're misaligned, the assembly may not seat correctly.
Installing the Separator Roll Backward
The separator roll assembly has one tooth on one side and two on the other. Make sure these align with the corresponding slots inside the ADF.
Forgetting to Secure the Black Cover
After installing the separator roll, position the cover's two tangs in their holes and rotate it downward until the latch snaps into place.
Forcing Components Into Position
Both assemblies are designed to fit into specific guides and slots. If something isn't fitting correctly, check its alignment rather than applying excessive force.
Quick Recap: Replacing the Scanner Maintenance Kit
The scanner maintenance kit replacement involves two main parts.
To replace the pickup roll assembly:
- Open the ADF's top cover.
- Release and rotate the two locking handles outward.
- Pull the old pickup roll assembly straight out.
- Align the new assembly's troughs with the white fins.
- Push the assembly upward and lock both handles.
To replace the separator roll assembly:
- Remove the black separator roll cover.
- Lift the old separator roll assembly out.
- Align the replacement's teeth with their corresponding slots.
- Push the new assembly into place.
- Reinstall the black cover until it snaps securely.
- Close the ADF's top cover.
FAQ
What Is Included in the Xerox VersaLink C505 Scanner Maintenance Kit?
The scanner maintenance kit contains two components: a pickup roll assembly and a separator roll assembly. Both help feed documents through the automatic document feeder during scanning and copying.
Where Is the Scanner Maintenance Kit Located on a Xerox VersaLink C505?
Both components are accessible through the top cover of the automatic document feeder. The pickup roll assembly is located inside the cover, while the separator roll assembly sits inside the ADF.
What Does the Pickup Roll Assembly Do?
The pickup roll assembly helps pull documents into the automatic document feeder so they can be scanned or copied.
What Does the Separator Roll Assembly Do?
The separator roll assembly helps separate sheets as they're fed through the ADF, reducing the likelihood of multiple pages feeding together.
How Do You Know if the Separator Roll Is Installed Correctly?
The separator roll's single tooth should align with the single slot, while its two teeth should align with the two-slot opening. The assembly should sit securely in position before you reinstall the black cover.
Does Every Xerox VersaLink C500 Series Printer Have a Scanner Maintenance Kit?
No. The scanner maintenance kit is only used on multifunction models equipped with an automatic document feeder, such as the Xerox VersaLink C505. Print-only models do not have this scanner maintenance assembly.
Keep Your Xerox VersaLink Scanning Smoothly
The scanner maintenance kit plays an important role in helping your Xerox VersaLink C505 feed documents correctly. When the pickup and separator rollers become worn, scanning multiple pages can become more frustrating than it needs to be.
Fortunately, replacing these components is easy enough when you follow the correct steps.
At STPT, we've helped businesses maintain their Xerox equipment for more than 40 years, and we know that many routine maintenance tasks can be done without scheduling a service call. If your scanner continues to jam or has trouble feeding documents afterward, it may be time to contact your printer service provider.
For more step-by-step Xerox tutorials and practical printer maintenance tips, subscribe to The Printing Workshop on YouTube. Our experienced technicians share helpful guides to make maintaining your printers easier.
