How to Safely Clean your Copier/Printer

Submitted by Michaela McMellan on Thu, 07/16/2020 - 11:23
How to safely clean your copier or printer

A common question that comes along with owning/leasing a copier/printer is how to clean it. We want to share Xerox’s step-by-step instructions on how to clean your Xerox machine, especially with the current COVID 19 pandemic in our world. 

The following is the exact instructions on how to clean your copier, directly from Xerox’s Cleaning Guide. 

Cleaning your Copier/Printer 

  1. Wear disposable gloves made of latex or nitrile gloves when cleaning and disinfecting surfaces. 

  1. Turn off the device, disconnect AC power, and unplug device from the outlet before cleaning. Do not clean a product while it is powered on and plugged in as it may cause electrification. 

  1. Moisten a clean, soft, lint free, cotton cloth with a mixture of 70% isopropyl alcohol and 30% water (also known as rubbing alcohol). Do not use fibrous materials, such as paper towels. The cloth should be moist with no free liquid to ensure dripping does not occur. 

  1. Do not spray any liquids directly onto the product. 

  1. Gently wipe the moistened cloth on the surfaces to be cleaned. Take care to prevent moisture from entering inside the product or between gaps around the control panel or buttons. Disinfectant entering the product may result in extensive damage or failure due to corrosion. 

  1. When cleaning a display screen or control panel, carefully wipe in one direction, moving from the top of the display to the bottom. Do not rub the control panel strongly as it can be easily scratched or cracked. 

  1. Ensure surfaces have completely air-dried before turning the device on after cleaning. No moisture should be visible on the surface of the product before it is powered back on. 

  1. Discard gloves after each cleaning. Clean hands immediately after gloves are removed. 

If you have any questions, do not hesitate to call Xerox’s support centre or our service technicians Toll Free at 800-569-0111 (Option 2). We want to make sure your machine is properly taken care of.  

For more information on your service technicians and offerings please read the following article:  

Who Do I Call For Service? | Meet our Technicians