How To Replace the Second Bias Transfer Roll on Your Xerox Printer (WorkCentre 7500s and AltaLink C8000s)

Submitted by Matthew Eberhart on Fri, 08/18/2023 - 15:32

When something is old or damaged, you replace it. 

We do this in every area of life. When your phone screen is shattered, you replace your screen as soon as possible so you can keep using your phone. When you rip a new shirt, you take it to a tailor or seamstress for quick repair.

Even Long Life Maintenance Items like the second bias transfer roll on your Xerox AltaLink or WorkCentre printer sometimes need to be replaced.

Luckily, At STPT, we believe that your printer should never be a point of stress in your life. Office equipment should be dependable; it should run optimally and interrupt your work as little as possible. 

One way to make sure your work life (and printer) runs smoothly is to replace damaged parts and service your machine on time, every time.

In this article, we’re going to provide you with instructions that will help you quickly replace the second bias transfer roll on a Xerox WorkCentre 7500 or AltaLink B8000s series printer.

Without the transfer roll, your printer can’t run as optimally or effectively print images. This part of your printer is vital to the health of the machine and needs to be replaced when damaged.

The replacement process for the second bias transfer roll varies between models, which can make it complicated for people who don’t know much about printer maintenance, and the relatively simple process of changing parts can be made even more complicated by poorly written instruction inserts. 

Watching someone else replace the second bias transfer roll on the same Xerox machine or reading a quick how-to article before you try replacing a part on your own is a great, easy way to save yourself valuable time.

At STPT, we make it our goal to provide quality printing information that is easy to understand, so you know where to go to find answers to your print questions. 

We want to make sure your office equipment is never a point of stress in your life. Our top-notch service technician, Matthew, is going to walk you through the replacement process step-by-step. 

In this blog, he’ll explain how to quickly change the second bias transfer roll on several different Xerox printer models so you can get back down to business. 

As a service technician at STPT, Matthew simplifies printer maintenance. His how-to quick printer fixes on YouTube have been a big hit, so he’s put together this article to provide a quick, easy-to-read tutorial for those of you who prefer written directions.

Take the pressure off by trusting our STPT printer specialists to help you through it. With almost 40 years in the business, our team has the expertise to make the replacement process quick and easy for you.

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Second Bias Transfer Roll Replacement for Xerox WorkCentre 7500s or AltaLink C8000s Series Printers 

Xerox Second Bias Transfer Rolls are specially designed to help your printer produce the best, most reliable image quality for all your print jobs.

Xerox Second Bias Transfer Rolls are designed to work with specific models of printers. They help enhance imaging, so your printer can continue to produce quality prints without interruption. 

Xerox Second Bias Transfer Rolls (or SBTRs) are made to be easy to replace so you can get back to work, but sometimes it helps to have someone walk you through the process step-by-step.

In this how-to guide, Matthew explains how to replace the second bias transfer roll for the following compatible Xerox printer models: 

•    WorkCentre 7525
•    WorkCentre 7530
•    WorkCentre 7535
•    WorkCentre 7545
•    WorkCentre 7556
•    WorkCentre 7830
•    WorkCentre 7835
•    WorkCentre 7845
•    WorkCentre 7855
•    WorkCentre 7970
•    AltaLink C8030
•    AltaLink C8035
•    AltaLink C8045
•    AltaLink C8055
•    AltaLink C8070

For the purposes of this how-to guide, Matthew will be walking through the replacement process on a Xerox AltaLink C8070 model printer, but the process is the same for any compatible printer model.

Different machines have different supply items and settings. That’s why it is important to follow the instructions specific to your Xerox printer model. For more information about replacing other parts on different Xerox printer models, check out:

•    How To Replace the Toner on Your Xerox Printer (VersaLink C500s and C600s)
•    How To Replace the Toner on Your Printer (VersaLink C400s, Phaser 6600, WorkCentre 6600s)

Let’s uncomplicate printer maintenance by walking through toner replacement. You can follow the process by reading the written instructions provided below (with pictures) or you can watch the video linked at the top of the blog.

Part One: Remove Old Second Bias Transfer Roll

1. The Second Bias Transfer Roll is the roller inside the left door on your printer that attracts toner to the paper from the transfer belt. To remove it, the first thing you have to do is open the left-side door on your printer. 


2. The SBTR is located inside the door on the left-side of your printer. You will see an orange button on the SBTR. Press it in until it clicks. You may not to use a good bit of force to get the button to click.


3. Grab the SBTR by the plastic on top and swing it up to release. Pull it straight up and out.

Part Two: Insert New Second Bias Transfer Roll

1. That was simple, right? Going back in is almost just as simple. Take your new roll out of the box. It is usually contained into a second, smaller box. Remove the new SBTR from the second box as well.

2. You will put the new SBTR in the same way you pulled the old one out. With the plastic side up, prepare to place it in the same slot.

3. Find the little metal wheels on the sides of the roll and insert them into the slots on the machine. The slots have a metal contact in the bottom, so you will know where to insert the metal wheels.

4. Set the SBTR straight down in its slot. Swing the plastic down just like it came out.

5. Push down on the plastic part of the SBTR until you hear it click.

6. Shut the cover on your printer.

And that’s it! You’re done.

Your new second bias transfer roll should be properly installed so you can get back to work without any printer maintenance hassles.

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Need Another Quick Printer Fix?

If you want to make your printer’s maintenance quicker and easier, check out our YouTube channel.

The Printing Workshop gives you free access to all our YouTube video tutorials. Let our service technicians and print experts walk you through simple tech solutions for your Xerox printer.

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