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67% of businesses and organizations reported at least one data loss incident in the past year, according to a recent Quocirca report. That’s a problem, especially when your printers are network-connected, process sensitive documents, and store data.
It’s not just laptops or servers that need protection anymore. Printers, especially in larger fleets, are endpoints too, and they’re often the ones getting overlooked.
At Strategic Technology Partners of Texas, we’ve partnered with Xerox for nearly 40 years to help businesses manage print security, costs, and efficiency. One of the most important tools available today is the Xerox® Printer Security Audit Service. It’s a solution built to bring visibility, consistency, and protection to your print environment without overwhelming your IT team.
If you're wondering whether this service makes sense for your organization, we’ll walk you through what it is, how it works, who it’s for, and what to consider.
What Is Xerox Printer Security Audit Service?
Xerox Printer Security Audit Service is a cloud-delivered solution that monitors and maintains printer security across your fleet. It automates device configuration, compliance tracking, and real-time remediation of security settings. This is all managed through Xerox Workplace Cloud Fleet Management.
You can think of it like a combination of policy enforcement, automated monitoring, and expert oversight, tailored for your printers.
This service is managed either by Xerox's Printer Security Operations Center (PSOC) or by your print vendor (like us).
How Does It Work?
The service is delivered through Xerox Workplace Cloud Fleet Management, a zero-footprint cloud platform that doesn’t require you to install or maintain any local software. Here’s a simplified breakdown of how it all works together:
- Baseline Assessment – Xerox scans your devices to establish current security settings.
- Security Policy Configuration – Admins (either Xerox or a trained partner) configure policies for firmware, passwords, encryption, and device behavior.
- Ongoing Monitoring – Devices are monitored automatically for any non-compliance or security deviations.
- Automatic Remediation – If something is off (e.g., outdated firmware or settings changed), the system can fix it automatically.
- Dashboard & Reporting – You get access to an interactive dashboard for visibility, alerts, and compliance tracking.
If a situation arises that can’t be automatically resolved, it gets escalated to Xerox’s Printer Security Operations Center (PSOC). This is a team of security experts who investigate, manage, and remediate serious threats.
How It Ties Into Xerox MPS & Fleet Management
This service isn’t a standalone product. It’s part of a broader print security and fleet management ecosystem. Here’s how the pieces fit together:
- Xerox offers Managed Print Services (MPS), and among its features are Workplace Cloud (the print management product) and Workplace Cloud Fleet Management, which provides broader fleet insights and analytics.
- Xerox Workplace Cloud Fleet Management is the platform that enables Printer Security Audit Service.
- You don’t need to purchase Xerox Workplace Cloud to use Fleet Management, but they can work together if you want both print management and security control.
This layered structure lets businesses start with what they need and scale when ready.
Related: 5 Reasons Why You Need Managed Print Services
Key Features and Benefits
Security Policy Enforcement
Set and apply consistent security settings across all your Xerox printers, even across multiple sites or offices.
Automatic Remediation
No more chasing settings or manually updating firmware. Xerox or your trained partner can push updates and fixes automatically.
Real-Time Alerts & Escalation
If something goes wrong or a device becomes non-compliant, you’ll know about it fast.
Compliance Dashboard
A simple, visual dashboard shows where your printers stand in real time. It’s easy to pull reports for audits or executive reviews.
Expert Oversight (PSOC)
Serious security concerns are handled by Xerox’s Printer Security Operations Center, so you’re not left scrambling.
A Real-World Example
Let’s say your company uses 25 Xerox printers across four offices. One day, a few of them get disconnected and reset, wiping out their security settings. Normally, IT wouldn’t notice until a breach happens or an audit flags it.
With the Xerox Printer Security Audit Service, those devices would automatically:
- Trigger an alert
- Show up as out of compliance in the dashboard
- Get reconfigured based on your policy (e.g., reset password rules, re-enable encryption, install the latest firmware)
All without a technician needing to physically touch the printer.
Who Is This Ideal For?
This service is best suited for:
- Businesses with 10 or more printers
- Organizations managing sensitive information (e.g., healthcare, finance, education, legal)
- Teams with remote or hybrid workforces
- IT teams stretched thin and unable to babysit device security
- Any company already investing in Xerox MPS
It’s especially helpful for businesses working toward Zero Trust security strategies, or those trying to reduce on-premise infrastructure.
Who Might Not Need It?
This may not be the best fit if:
- You only manage 1–2 devices
- Your printers aren’t connected to the network or don’t handle sensitive data
- You have a highly custom or non-Xerox fleet
Still, for anyone with 10+ Xerox printers, it’s at least worth considering, especially if you’re already exploring MPS or cloud migration.
What About Cost?
The Printer Security Audit Service is an add-on to Xerox Workplace Cloud Fleet Management. Pricing depends on:
- The size of your printer fleet
- Whether Xerox or your print vendor manages the policies
- Any service level agreement (SLA) requirements
You don’t need a license for Xerox Workplace Cloud (print management) to use Fleet Management and Security Audit Service. These are separate and flexible licenses.
What to Ask Yourself Before Deciding
- Are we confident our printers are secure and compliant?
- Do we have time to manage firmware, passwords, and configs across all our devices?
- How fast could we respond to a printer-based security issue?
- Would an audit today raise red flags about print security?
- Are we working toward cloud-first or Zero Trust strategies?
- What level of support do we need?
See If Xerox Printer Security Audit Service Is Right for You
It’s easy to forget about printers when thinking about cybersecurity. But with more businesses moving to cloud environments and hybrid work setups, print infrastructure needs to catch up.
To learn how cloud print management can enhance your security and efficiency in this evolving landscape, check out our blog: What is Cloud Print Management?
Xerox Printer Security Audit Service simplifies fleet security, reduces risk, and gives you real-time insight. All without burdening your IT team. When paired with Xerox Workplace Cloud Fleet Management, it becomes a powerful piece of a modern print strategy.
Not sure if it’s the right fit? Let’s talk. As a long-time Xerox partner, we can help you figure out if your current print setup is secure, or if you’re missing something critical.
