Services

Copier/Printer Equipment Measurements vs. Space Requirements: What's the Difference?

Submitted by Wesley Bowen on Fri, 03/26/2021 - 09:00

You're in the process of buying a copier or printer, and need to know if it will fit.

You might not be familiar with this, but there's a difference between the standard equipment measurements you were given and the actual space the machine needs to function, and it's more important than you might realize. 

Benefits of Investing in a Maintenance Plan for Your Multifunction Printer

Submitted by Blair Davilla on Wed, 03/17/2021 - 09:00

We all know that sometimes things go wrong. Plans change, calls drop, milk spills, and sometimes, copiers break. When copiers/printers malfunction, this can cause a huge halt in business processes and can leave your office struggling to function. 

Luckily, we have a team of specialized service technicians available to assist you with any mishap, and even better, we have a brand-new way of requesting services for your device.   

 

Should I Update My Firmware? 4 Reasons Why

Submitted by Karla Metzler on Wed, 03/03/2021 - 09:00

Updating any kind of software can sometimes be a tedious process. It’s easy to keep clicking “Remind me tomorrow” rather than taking the time to close all browser windows and applications and set your computer aside for a bit.  

But updating firmware is important to keeping copier/printer technology functioning properly and security up to date, and as a result, keeping your business functioning properly as well.  

 

Y-Soft SafeQ Print Management vs. Xerox Standard Accounting

Submitted by Karla Metzler on Fri, 02/12/2021 - 09:00

These days, businesses are always looking for different ways to cut costs and maximize their office productivity. With so many different options out there, it’s important to understand the ins and outs of each one and to decide which is better suited for your needs. Y-Soft SafeQ  Print Management Suite and Xerox Standard Accounting are two great options, but they each have their own key points worth highlighting.  

4 Common Fax Questions and Solutions

Submitted by Blair Davilla on Thu, 01/28/2021 - 09:00

 

“That’s it! My copier’s fax line is broken.”

Before you throw in the towel, let’s discuss the common fax issues we see people experience, and how we can provide a solution. 

If you purchased the fax option with a copier of ours, the service analyst will set up and configure your fax to work with your analog line provided by your phone carrier when the machine is installed. 

Fax problems should be few and far between. When they do occur, they often aren’t an issue with your copier at all. 

Will Old Supplies Work for Your New Machine? (3 Changing Machine Questions + Answers)

Submitted by Shannon Scoggins on Tue, 01/19/2021 - 09:00

 

Are you upgrading or trading in your current copier/printer?  

 

You might be wondering if your old supplies will work with the new machine or if the old machine’s hard drive will be secure. 

 

These are common questions we get when customers change machines. 

 

Why Did My Copier/Printer Bill Go Up? 3 Common Reasons Explained

Submitted by Shannon Scoggins on Thu, 01/07/2021 - 09:00

 

Have you noticed your copier/printer bill rise recently?  

You’ve already spent valuable time and money investing in the perfect copier for your business needs, and you continuously budget for service and supplies each month, so we understand seeing an unexpected rise in your copier bill can be alarming.   

However, there is usually a simple explanation. This article explains the three most common reasons why you may see a rise in your current copier/printer bill.  

 

What Products and Services Do We Offer?

Submitted by Karla Metzler on Tue, 12/15/2020 - 09:00

 

You might be scrolling through our learning center or product catalog thinking besides copiers, what can you provide me? 

 

Of course, we do sell copiers and multifunction devices. As an Authorized Xerox Partner, we are licensed to sell a wide variety of Xerox machines, from a small desktop printer to a massive production unit. 

 

If you have printing needs, we have a machine for you. 

 

How to Order Supplies for Your Copier/Printer (Toner and Other Consumables)

Submitted by Shannon Scoggins on Tue, 12/01/2020 - 09:00

What number do I call to order supplies? 

 

This is a common question new or soon to be customers ask us. After all, supplies are required to keep your machine running.  

 

We hope to make your experience working with us and ordering supplies as seamless as possible.  

 

What is Y Soft SafeQ Print Management Suite?

Submitted by Karla Metzler on Mon, 10/05/2020 - 09:00

If you’ve ever wondered how much your business is spending on printing per year, research tells us the number can be as big as 3% of your annual revenue. Printing expenses can often climb for several reasons, like overprinting or documents being read as a color print because of a small bit of color. 

 

With an average of 10,000 pages being printed each year, your company needs a way to track and analyze your usage, so you don’t end up overpaying for your printing consumption.  

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